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Smart Help service

Up to 80% of queries can be resolved immediately by answering the questions below. If you can’t find the answer to your question you can contact us by completing the wizard.

  • What are CashMails?
    CashbackEarners.com.au members can earn extra money by clicking on promotions and offers in CashMails. If you are logged in, you will receive daily CashMails in your mailbox. Click the promotion or offer in the e-mail and you will receive 0.01 CashCoin in your account at CashbackEarners.com.au. If you make use of the offer by shopping at the website, you also get CashCoins for your purchase or participation.
  • How and when do I receive money for CashMails?
    Click on the CashMail offer or promotion and receive money in your account ! You just have to click on the image or link in the e-mail. You will receive 0.01 CashCoin per CashMail in your account of CashbackEarners.com.au. This amount is automatically added (within 48 hours) to your account on the day when you click on the image or link in the CashMail (provided that the period of validity of the offer has not expired).
  • How much can I earn with CashMails?
    For CashMail clicking, you will receive 0.01 CashCoin in your account. You can only receive CashCoins once per CashMail. There is no daily limit to how many CashMails you can click. You will receive one or more CashMails daily in your mailbox. If you make use of the promotions or offer in the mail, you will also get CashCoins on your purchase.
  • Where can I see how much I have earned with CashMails?
    In your account, go to "Credit". You can click on CashMails for an overview of your registered clicks!
  • I do not want to receive any more CashMails. How do I unsubscribe?
    In your account you can go to “Account details” and then click through to “E-mail preferences”. You can unsubscribe from CashMails here, save your changes and you’re immediately unsubscribed for CashMails. You can still read your CashMails in your online inbox.CashMails are only shown in your Online Inbox for a certain amount of time, so make sure you check your online inbox daily to not miss any CashCoins.
  • How can I subscribe myself for WhatsApp Alerts?
    You can subscribe yourself by adding this phone number as a new contact in your phone +49 157 92379005. You can send a WhatsApp message to this contact saying: CASHBACK. You will receive a confirmation via WhatsApp and are now subscribed for our WhatsApp Alerts. You will receive ads via WhatsApp from now on.
  • How can I unsubscribe from WhatsApp Alerts?
    You can send your WhatsApp contact a message STOP to unsubscribe from our WhatsApp Alerts. You can subscribe again at any time by sending the same contact CASHBACK again.
  • When will I receive the bonus for clicking on the first ad via WhatsApp Alerts?
    You will receive the bonus when clicking on the first ad you receive from our WhatsApp Alert on top of the normal reward. The bonus will be only added once on your account.
  • Is the WhatsApp Alert for free?
    You can use this the same way that you are using your WhatsApp with other contacts. You only need your phone connected to the internet.
  • Can I subscribe multiple times for the WhatsApp Alert?
    You can only subscribe one time with the same phone number for the OrangeBuddies WhatsApp Alerts. If you are not able to subscribe for the WhatsApp Alert, you are probably already subscribed on another website from OrangeBuddies for the WhatsApp Alert.

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